Delete your account and data

From inside the app

This is the fastest way, and nobody else needs to be involved:

1. Open PolFit and sign in.
2. Go to the You tab and open Settings (the gear).
3. Scroll to the bottom and tap Delete account.
4. Confirm. The account is deleted immediately and you are signed out.

If you cannot sign in

Email us at info@polfitapp.com from the address you registered with, asking us to delete your account. We will verify the request comes from you and carry it out within 30 days at most, usually within 72 hours.

Delete some data without deleting your account

You can remove parts of your data from inside the app and keep using PolFit. This is what you can do today:

Remove your profile photo

1. In the You tab, tap your photo or name at the top (it opens Edit profile).
2. Tap your photo and choose Remove photo (Quitar foto).
3. Confirm with Remove photo. Your initials come back on your profile and in Community.

The image is deleted from our storage.

Delete a logged workout

1. In the You tab, tap Your workouts (Tus entrenos).
2. On the workout, open the three-dot menu (More workout options) and tap Delete workout (Eliminar entrenamiento). You can also do it from inside the workout.
3. Confirm with Delete (Eliminar).

It is deleted permanently, with its sets and comment, and no longer counts towards your reviews. If you had shared it in Community, its post is deleted with it.

Delete a training report

1. In the You tab, tap Your workouts and open the Reports (Informes) section (it only appears if you have any).
2. On the report, open the three-dot menu and tap Delete report (Eliminar informe).
3. Confirm with Delete.

Stop showing a workout in Community

Only shown if you have joined Community.

1. In You › Your workouts, open the workout.
2. Turn off the Lo verán tus seguidores switch (“Your followers will see it”).

The workout stays in your history and nobody else sees it. Hiding it does not delete it: to remove it entirely, delete it as explained above. To make new workouts private by default, go to You › Settings › Community › Al terminar un entreno (“When you finish a workout”) and choose Siempre solo yo (“Always only me”).

Unfollow someone

1. Open their profile in Community and tap Siguiendo (“Following”).
2. Confirm with Dejar de seguir (“Unfollow”).

For any other data you want us to delete without closing your account, email info@polfitapp.com from the address you registered with. We will carry it out within 30 days at most, usually within 72 hours.

What is deleted when you delete your account

• Your account: name, email and password.
• Your full profile: age, sex, weight, height, goals, injuries, level and preferences.
• All your training plans, active and archived.
• All your logged sessions, with their sets and comments.
• All your progress reviews.
• Your in-progress plan draft, if any.
• Any pending email verification codes.
• Your profile photo.
• Everything social: your profile, posts, cheers, follows and blocks.

No data associated with your account remains. There is no grace period and it cannot be undone.

What takes a little longer

What we keep, and why

Technical server logs (which include IP addresses and error codes, but not your account content) are kept for a maximum of 30 days to diagnose incidents and detect abuse, and are then deleted automatically.